All sites of Customer Service

Customer Focus, Inc. Customer Focus, Inc.
Customer Focus, Inc.- On-site customer service training for service representatives. ...
Mystery Review Mystery Review
Mystery Review- Offers surveys to check how customers do see shops, hospitals and theaters. ...
CRM Daily CRM Daily
CRM Daily- CRM news and information. ...
Q-go Q-go
Q-go- Customer communications software based on natural language technology. ...
CSM CSM
CSM- Offers journal, advice, and information for customer service professionals. ...
National Shopping Service National Shopping Service
National Shopping Service- Mystery shopping in America and Europe. ...
Toronto Chapter of the International Customer Service Association Toronto Chapter of the International Customer Service Association
Toronto Chapter of the International Customer Service Association- Membership details, activities, newsletter, career opportunities, and contact information. ...
The Association of Support Professionals The Association of Support Professionals
The Association of Support Professionals- A national (U.S.) organization dedicated to the advancement of the software support profession. Members can join local chapters to share ideas, insights, and experiences with the ...
Customer Care Institute (CCI) Customer Care Institute (CCI)
Customer Care Institute (CCI)- CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk profe ...
Customer Service Institute of Australia Customer Service Institute of Australia
Customer Service Institute of Australia- CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian indus ...
Consortium for Service Innovation Consortium for Service Innovation
Consortium for Service Innovation- A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and memb ...
Contact Professionals Alliance Contact Professionals Alliance
Contact Professionals Alliance- Canadian association for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga. ...
International Customer Service Association International Customer Service Association
International Customer Service Association- Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and ...
Pacific Research Group Pacific Research Group
Pacific Research Group- Services include mystery shops, site inspections, and phone surveys. ...
Shadow Shopper Shadow Shopper
Shadow Shopper- Offers mystery shopping, website evaluation and reports. ...
Customer Service Week Customer Service Week
Customer Service Week- Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year. ...
React Surveys React Surveys
React Surveys- Providing mystery shopping services to measure and improve service delivery from a customer perspective. ...
PAN Research PAN Research
PAN Research- Services include mystery shopping, satisfaction surveys, and retail audit. Also website usability testing. ...
NICE NICE
NICE- Offers global integrated digital recording and management solutions, serving financial institutions, call centers, air traffic control sites, public safety centers, and closed circuit television security installati ...
Cape Consulting Ltd Cape Consulting Ltd
Cape Consulting Ltd- Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty. ...
Snow & Associates Snow & Associates
Snow & Associates- Dedicated to information and training regarding customer service and leadership issues. ...
Support Channel Ltd. Support Channel Ltd.
Support Channel Ltd.- Specialists in the topic and customer management. List of services and contact information. ...
The Customer Champion Institute The Customer Champion Institute
The Customer Champion Institute- Provides consulting, training, and publication services to improve customer relationships and loyalty. ...
Harding & Yorke Group Plc Harding & Yorke Group Plc
Harding & Yorke Group Plc- Provides loyalty, empathy and customer relationship solutions. Company mission, list of clients and contact information. ...
Parago, Inc. Parago, Inc.
Parago, Inc.- Design, development, and management of customer service focused marketing programs. ...
The Service Quality Department The Service Quality Department
The Service Quality Department- Customer service consulting and training organization. ...
Trendsource, Inc. Trendsource, Inc.
Trendsource, Inc.- Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports. ...
Ageless Media Ageless Media
Ageless Media- Management and technology consulting company that specializes in customer relations and customer service systems. ...
Zero Variance Zero Variance
Zero Variance- Provider of quality, compliance, and performance assurance services to the contact center industry. ...
AeroComp Consulting Inc. AeroComp Consulting Inc.
AeroComp Consulting Inc.- Conducts customer service and relationship marketing consulting. Profile, rates and contact details. ...
Business Insights Group Business Insights Group
Business Insights Group- Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits. ...
Synetro Group, LLC Synetro Group, LLC
Synetro Group, LLC- Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts. ...
CGA CGA
CGA- Customer experience specialists offering strategic consulting services and providing customer service training and advisory services using methods for understanding, measuring and visualising customer experience. ...
Taith Ltd Taith Ltd
Taith Ltd- Focus on service evaluation and customer consultation. Specializes in care, education, and training. ...
Coscia Communications Coscia Communications
Coscia Communications- Customer service consulting, training and development. Includes information on the company, services, programs and products. ...
Guest Check Guest Check
Guest Check- Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts. ...
Customer Service University Customer Service University
Customer Service University- Provides customer service videos and training programs. Includes online ordering and contacts. ...
Customer Service Review, Inc. Customer Service Review, Inc.
Customer Service Review, Inc.- Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training. ...
CustomNet Services CustomNet Services
CustomNet Services- Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada. ...
Learning Curve Learning Curve
Learning Curve- Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles. ...
Jones Associates Jones Associates
Jones Associates- Specializes in researching, preparing and delivering training programs ...
Dionco Inc. Dionco Inc.
Dionco Inc.- A retail consulting firm specializing in retail selling skills and customer service skills. ...
Ceres Innovations Inc. Ceres Innovations Inc.
Ceres Innovations Inc.- The CERES model places employees at the center of customer relations within the company ...
SunShower Learning SunShower Learning
SunShower Learning- Video-based training program to inspire positive attitudes in front-line customer service employees. ...
Corporate Dynamics, Inc. Corporate Dynamics, Inc.
Corporate Dynamics, Inc.- Training and consulting solutions for customer service, sales, and management related issues. ...
Interaction Metrics Interaction Metrics
Interaction Metrics- Customer service audit specialists. ...
Learning Journey, Inc. Learning Journey, Inc.
Learning Journey, Inc.- Solutions to help increase employee morale and give better customer service through communication and corporate culture. ...
LMR Associates LMR Associates
LMR Associates- Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and con ...
M2S2 Communications M2S2 Communications
M2S2 Communications- Provides services focused on the telephony industry. Profile, events and contact information. ...
Thank You Very Much, Inc. Thank You Very Much, Inc.
Thank You Very Much, Inc.- Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats. ...

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